SMS Terms & Conditions

SMS Terms & Conditions

Effective Date: October 13, 2026

These SMS Terms & Conditions govern text messaging communications provided by The Karring Group, operated by K & M Medical & Catastrophic Management, LLC.

1. Messaging Program Description

The Karring Group uses SMS and MMS messaging to communicate with patients, clients, and authorized contacts regarding:

  • Appointment confirmations and reminders
  • Scheduling updates and changes
  • Care coordination and service notifications
  • Responses to patient and client inquiries
  • Other non-marketing communications related to our services

2. Consent and Participation

By opting in to receive SMS messages from The Karring Group, you agree to receive communications related to the services described above.

Participation is voluntary. Consent to receive text messages is not required as a condition of receiving healthcare services.

You must be the owner or authorized user of the mobile number provided.

3. Message Frequency and Charges

Message frequency varies depending on individual communication needs and interactions with our staff.

Message and data rates may apply according to your mobile carrier and service plan.

The Karring Group does not charge an additional subscription fee for SMS communications.

4. Opt-Out Instructions

You may unsubscribe from SMS communications at any time by replying STOP to a message.

After opting out, you may receive one final confirmation message.

Opting out stops further messages from the applicable sending number. If you receive messages from multiple company numbers, you may need to opt out separately or contact our office for assistance.

5. Help and Support

For assistance with our messaging program:

6. Privacy and Security

Your information is handled according to our SMS Privacy Policy:

https://karringgroup.net/sms-privacy-policy/

Standard SMS messages are not end-to-end encrypted. Please avoid sending highly sensitive medical information through text messages unless specifically instructed through an appropriate communication process.

7. Message Delivery

Message delivery depends on your mobile carrier, network availability, and device capabilities.

We cannot guarantee that every text message will be delivered immediately or successfully.

SMS messaging is not intended for emergency communications. For medical emergencies, call 911.

8. Changes to These Terms

The Karring Group may update these terms as necessary. The most current version will be available on our website.

9. Contact Information

The Karring Group
K & M Medical & Catastrophic Management, LLC
3005 E Eleven Mile Rd., Suite C
Warren, MI 48092

Phone: (586) 580-7690
Email: support@karringgroup.com
Website: https://karringgroup.net